The Healing Place

Frequently Asked Questions (Part 2)

Frequently Asked Questions (Part 2)

There are a lot of questions about how the program at The Healing Place works, the services we provide, how much we charge (answer: nothing), what clients can and cannot bring, and more. This is part two of our Frequently Asked Questions. Check out part one here.

What should I bring with me to the program?
Clients should bring: several changes of comfortable clothes, comfortable walking shoes, personal toiletries that do not contain alcohol, a warm coat, shower shoes, at least a 30-day supply of non-narcotic prescription medications (check with staff before bringing any medications to find out if they are allowed), paper, pens or pencils, and smokers may bring a carton of cigarettes.

Cell phones, personal electronic devices (laptop computers, tablets, mp3 players, gaming consoles, etc.), money, anything containing alcohol, unapproved prescription or over-the-counter medication, weapons, vehicles, and non-recovery related reading materials. If you have a question about what to bring, call staff at 502-585-4848 ext. 210.

Can I have visitors?
 · Clients in the detox program may not have visitors at any time.
 · Clients who are in the Off-the-Streets program (OTS) may visit with family and friends off-campus on the weekend.
 · Phase I clients may visit with family and friends off-campus after 4:30pm. Phase I clients may also visit with family and friends who come to on-campus self-help meetings for 15 minutes prior to the meeting and 15 minutes after the meeting.
 · Phase II clients may visit with family and friends off-campus as their schedule allows.

What if I have a court date coming up?
Having a court date during the program does not prohibit someone from coming into the program. Talk to staff about your legal situation and they will help work it out. The Healing Place does not transport clients to court dates. You are responsible for your own transportation to and from court dates.

Will I be allowed an overnight pass to leave campus?
Overnight passes are occasionally approved during the later stages of Phase I.

Am I allowed to work or go to school while in the program?
No. Clients are expected to commit their full time and attention to their recovery while in the program.

What if I have medical appointments while in the program?
Participants may follow up with medical appointments and procedures provided they do not interfere with program participation. On occasion, clients may need to take care of their medical conditions prior to participating in the program.

How do you work with clients who have children?
We have a Family Coordinator who acts as a liaison between our clients and organizations such as CPS, family court, and other agencies. The Family Coordinator assists clients in transitioning their children back into their lives by arranging short, consistent visits that progress over time to longer, overnight visits. Parents are encouraged to attend the weekly Parent Support Group facilitated by the Family Coordinator. Each quarter, we have a Family Day at each campus where families are invited to come and learn about our program, addiction, family roles, and Al-Anon.

How do you help prepare clients for “life on life’s terms” after completing the program?
Upon completion of the educational portion of The Healing Place program, clients enter continuing care and have an opportunity to live on campus for a period of time or be referred to off-site transitional housing. Clients receive employment, medical, legal, and educational referrals.

How can we contact a family member who is in the program?
Family members can leave messages for their loved ones between 8am and 1:30pm. Messages are checked daily and delivered at 2pm. Calls may be returned by Phase I clients between 4:30pm and 11pm and by OTS clients between 5pm and 8:50pm.
Louisville Men’s Campus: 502-357-9780
Louisville Women’s Campus: 502-357-9780
Campbellsville Men’s Campus: 270-789-0179

Pay phones are available to use on the weekends until 11pm. Clients in detox are not allowed to use the phone and will not receive any messages until they are out of detox.